Legal

Terms of Service

Last updated: July 17, 2026

These Terms of Service ("Terms") govern your use of fetchflow.net (the "Site"), the free FetchFlow WordPress plugin, and the FetchFlow Pro add-on and licensing platform (together, the "Service"), provided by Charlie & Co ("Charlie & Co," "FetchFlow," "we," "us," or "our"). By using the Service, you agree to these Terms. If you're using the Service on behalf of an organization, you're confirming you have authority to bind that organization to these Terms.

1. The Service

The free FetchFlow plugin lets WordPress sites connect to user-configured JSON REST APIs and display the results. FetchFlow Pro is a paid add-on, activated with a license key, that adds incoming webhooks, premium template filters, rate limiting, feed analytics, and license-gated updates. fetchflow.net hosts the marketing site, your account dashboard, billing, and the licensing API that issues and verifies license keys.

2. Accounts

You must provide accurate information when creating an account and keep your login credentials confidential — you're responsible for activity that happens under your account. You must be able to form a binding contract in your jurisdiction to create an account.

3. Software licenses

The free FetchFlow plugin is distributed through the WordPress Plugin Directory under the GPLv2 (or later), consistent with WordPress's own licensing requirements.

FetchFlow Pro's code is likewise GPL-licensed, but access to it is commercial: purchasing a plan licenses you to activate, update, and receive support for FetchFlow Pro on the number of sites your plan allows, for as long as your subscription remains active. Your subscription fee pays for that ongoing access, updates, and support — not a transfer of our copyright or trademarks.

4. Subscriptions and billing

  • Billing is handled by Stripe and renews automatically on the interval shown at checkout until you cancel.
  • You can cancel anytime from your account dashboard; cancellation takes effect at the end of the current billing period, and you keep access until then.
  • If a payment fails, your license enters a short grace period before FetchFlow Pro features and updates stop working.
  • Except where required by applicable law, fees already paid are non-refundable, including for partial billing periods.
  • Prices are shown in USD and exclude applicable taxes.

5. License activations

Each plan permits activation on a fixed number of sites. Site URLs are normalized (for example, ignoring scheme, www, or trailing slashes) so a single site can't occupy more than one activation slot. Deactivating a site frees its slot for reuse. You may not share, resell, or sublicense your license key.

6. Acceptable use

You agree not to:

  • Circumvent, disable, or attempt to reverse engineer license verification or activation limits
  • Use the Service to violate any law, or to fetch, display, or distribute content you don't have the right to use
  • Probe, scan, or overload the licensing API, or otherwise interfere with the Service's normal operation
  • Use the Service to build a competing licensing or content-fetching platform

You're solely responsible for the external APIs you connect through FetchFlow and for complying with those third parties' own terms.

7. Third-party APIs

FetchFlow is a tool for connecting to endpoints you choose. We don't control, and aren't responsible for, the availability, accuracy, or legality of any third-party API or the data it returns.

8. Intellectual property

The FetchFlow name, logo, and branding are owned by Charlie & Co. Aside from the GPL-licensed plugin code described above, nothing in these Terms transfers ownership of our intellectual property to you. Content you fetch and display through your own configured endpoints remains the property of its respective owners.

9. Disclaimer of warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or fully secure.

10. Limitation of liability

To the maximum extent permitted by law, Charlie & Co won't be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.

11. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your account for breach of these Terms, non-payment, or activity we reasonably believe is abusive or unlawful. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — will survive.

12. Changes to these Terms

We may update these Terms from time to time. We'll update the "last updated" date above, and for material changes we'll notify active account holders by email. Continuing to use the Service after changes take effect means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction of the courts located in Ontario, Canada for any dispute not otherwise resolved.

14. Contact us

Questions about these Terms? Email [email protected].